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[1] www.aha.org/advocacy-issues/disparities/index.shtml
[2] HRET Disparities Toolkit. http://www.hretdisparities.org/
[3] Committee on Lesbian, Gay, Bisexual, and Transgender Health Issues and Research Gaps and Opportunities; Board on the Health of Select Populations; Institute of Medicine. 2011. The Health of Lesbian, Gay, Bisexual, and Transgender (LGBT) People: Building a Foundation for Better Understanding, Washington, DC: National Academies Press. Available from http://www.nap.edu/catalog.php?record_id=13128.
[4] Institute of Medicine. 2012. Sexual Orientation and Gender Identity Data Collection in Electronic Health Records: A Workshop. Washington, DC: National Academies Press. Available from http://www.iom.edu/Activities/SelectPops/LGBTData.aspx
[5] U.S. Department of Health and Human Services. 2010. Healthy People 2020. Lesbian, gay, bisexual and transgender health. Available from http://www.healthypeople.gov/2020/topicsobjectives2020/overview.aspx?topicid=25.
[6] U.S. Department of Health and Human Services. 2011, June 29. Affordable Care Act to improve data collection, reduce health disparities. News release. Available from www.hhs.gov/news/press/2011pres/06/20110629a.html
[7] The Joint Commission. 2010. Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care: A Roadmap for Hospitals. Oakbrook Terrace, IL: The Joint Commission, 37.
[8] The Joint Commission. 2011. Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care for the Lesbian, Gay, Bisexual, and Transgender (LGBT) Community: A Field Guide. Oak Brook, IL: Joint Commission Resources. http://www.jointcommission.org/assets/1/18/LGBTFieldGuide.pdf.
[9] The Joint Commission. 2010. 11.
[10] Institute of Medicine. 2001. Crossing the Quality Chasm. Available at http://www.iom.edu/Reports/2001/Crossing-the-Quality-Chasm-A-New-Health-System-for-the-21st-Century.aspx
[11] Baker KE, Durso LE, Cray AS. 2014. Moving the Needle: The Impact of the Affordable Care Act on LGBT Communities. Available at https://www.americanprogress.org/issues/lgbt/report/2014/11/17/101575/moving-the-needle/ Washington, DC: Center for American Progress.
[12] U.S. Department of Health and Human Services. 2010. Healthy People 2020: LGBT Health Topic Area and Objectives. Available at http://www.healthypeople.gov/2020/topics-objectives/topic/lesbian-gay-bisexual-and-transgender-health/objectives
[13] U.S. Department of Health and Human Services. 2011. Plan for Health Data Collection on Lesbian, Gay, Bisexual, and Transgender (LGBT) Populations. Available at http://minorityhealth.hhs.gov/templates/browse.aspx?lvl=2&lvlid=209
[14] Letter from Leon Rodriguez, Director, Health & Human Servsices, Office of Civil Rights, to Maya Rupert, Federal Policy Director, National Center for Lesbian Rights. 2012, August 6. Available at https://www.nachc.com/client//OCRLetterJuly2012.pdf.
[15] Institute of Medicine. 2001. Crossing the Quality Chasm. Available at: http://www.iom.edu/Reports/2001/Crossing-the-Quality-Chasm-A-New-Health-System-for-the-21st-Century.aspx
[16] Berwick DM, Nolan TW, Whittington J. 2008. The Triple Aim: Care, Health and Cost. Health Aff. 27(3):759-769.
[17] The triple aim framework is used in the U.S. Department of Health and Human Services publication National Strategy for Quality Improvement in Health Care. 2011. Available at http://www.ahrq.gov/workingforquality/nqs/nqs2011annlrpt.htm
[18] The Joint Commission. 2011. Advancing Effective Communication, Cultural Competence, Patient- and Family-Centered Care for the Lesbian, Gay, Bisexual, and Transgender Community: A Field Guide. Available at http://www.jointcommission.org/lgbt/
[19] Patient-Centered Outcome Research Institute. 2013. Patient-Centered Approaches to Collect Sexual Orientation/Gender Identity Information in the Emergency Department. Available at http://pfaawards.pcori.org/node/20/datavizwiz/detail/3980
[20] Office of Minority Health. U.S. Department of Health and Human Services. 2013. National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care: A Blueprint for Advancing and Sustaining CLAS Policy and Practice. Available at https://www.thinkculturalhealth.hhs.gov/pdfs/EnhancedCLASStandardsBlueprint.pdf
[21] 2014 PCMH Standard 2: Team-Based Care, Element C: Culturally and Linguistically Appropriate Services, Factor 1 (diversity); 2014 PCMH Standard 3: Population Health Management, Element C: Comprehensive Health Assessment, Factor 2 (family/social/cultural characteristics). Available at www.ncqa.org.
[22] Josiah Macy Foundation. 2012. AAMC’s Marc Nivet on “Developing LGBTI Competencies.” Josiah Macy Foundation News and Commentary.Available at http://macyfoundation.org/news/entry/aamcs-marc-nivet-on-developing-lgbti-competencies-in-medical-school-curricu
[23] Association of American Medical Colleges. No date. Lesbian, Gay, Bisexual, Transgender and/or Disorders of Sex Development-Affected Patient Care Project, Available at
https://www.aamc.org/initiatives/diversity/portfolios/330894/lgbt-patientcare-project.html. See also
https://www.mededportal.org/icollaborative/about/initiatives/lgbt
[24] Hollenbach, A.D., K.L. Eckstrand, and A. Dreger (eds.). 2014. Implementing Curricular and Institutional Climate Changes to Improve Health Care for Individuals Who are LGBT, Gender Nonconforming, or Born with DSD: A Resource for Medical Educators. Washington, DC: American Association of Medical Colleges. http://lgbt.ucsf.edu/sites/lgbt.ucsf.edu/files/wysiwyg/AAMC_LGBT-DSD%20Report%202014.pdf.
[25] Deutsch M, Green J, Keatley J, Mayer G, Hastings J, and Hall A. 2013. Electronic medical records and the transgender patient: Recommendations from the World Professional Association for Transgender Health EMR Working Group. Journal of the American Medical Informatics Association. 0:1-4. Doi:10.1136/amianjnl-2012-001472.
[26] Ibid.
[27] Ibid.

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